Your passenger car experts in Essen

Passenger car experts in Essen: Thats what makes the diffe­rence

We could choose to adver­tise that we can drive up repair costs need­lessly. That, however, is precisely the sort of marke­ting stra­tegy we avoid! We do not adver­tise repair costs that will not be paid after all once reviewed by the insu­rance compa­nies. Instead, we draw atten­tion to our compre­hen­sive services. We always pursue the goal of compi­ling an inde­pen­dent and unbi­ased expert report. We will find solu­tions that are fair to all parties involved.

Most of the expert reports compiled are settled ficti­tiously; that means that the vehicle owner will have the repair costs indi­cated in the expert report paid to them. Repairs are not manda­tory. The vehicle owner or leasing company will make the decision on this.
The expert report for a ficti­tious sett­le­ment is reviewed by the insu­rance company. Due to our fair and neutral proce­dure, our expert reports will always live up to the tech­nical review.

Another important item supports us and our services: Accor­ding to the law on third-party liabi­lity, any injured party has the right to consult an expert of their choice. Coming to us, you do not need to worry about being required to make a prepay­ment. We never charge in advance, even if the opponent’s insu­rance claims other­wise. You as the injured party will sign our decla­ra­tion of assign­ment in the scope of inspec­tion. It states that we are allowed to settle our costs directly with the opponent’s insu­rance. These costs are part of the claim to damages.

We will find a solu­tion that leaves all parties satis­fied even in the rare case that you are assi­gned shared liabi­lity and only half of our costs will be covered by the oppo­nent.

Motor vehicle expert for passenger cars in Essen

Call us at any time of the day or night if you were involved in an acci­dent without any fault of your own and need an expert.

Expert reports in Essen: Proce­dure & approach

Our approach for compi­ling expert reports for passenger cars or indus­trial vehicles is iden­tical in all cases:

1. You call us to describe what happened. You can do so at any time, and even on weekends and holi­days!
2. We sche­dule an appoint­ment with you. You do not need to come to us. We can come to you.
3. Vehicle inspec­tion – please keep part 1 of your regis­tra­tion certi­fi­cate and the police acci­dent report at hand.
4. We will prepare the expert report and collect any required details from the party that caused the acci­dent.
5. We will usually compile the expert report within the next 24 hours (this does not apply to resi­dual value queries and special reports) before submit­ting it to the opponent’s insu­rance. You will receive a copy of the expert report from us.
6. Based on the assign­ment signed by you, we will settle the amount directly with the opponent’s insu­rance. You will merely receive our invoice for your infor­ma­tion.

What to do in case of an acci­dent that was not due to your fault

Acci­dents that were not due to your fault are subject to third-party liabi­lity law. That means that the person who caused the acci­dent must cover any damage-related costs. In this case, you have the right to charge a free expert of your choice. You do not need to accept an expert assi­gned by the insu­rance!